TERMS OF SALES
TERMS OF SALES
1. Preamble
Any online purchase made on the website is subject to prior knowledge and acceptance of these general conditions of sale.
The merchant site ATELIER-22B.COM is operated by ATELIER 22B SAS with a capital of €1,000, having its registered office at 52 rue de Londres 75008 Paris, FRANCE and registered with the Paris Trade and Companies Register under number No. 978 802 007 of intra-community VAT FR14978802007.
The general terms and conditions of sale detailed below apply to all orders placed with ATELIER 22B SAS for all items and services offered on the ATELIER 22B SAS website, unless there is a different prior written agreement.
ATELIER 22B SAS reserves the right to modify these general conditions of sale at any time. The conditions of sale applicable to any transaction on the ATELIER-22B.COM site are those mentioned online on this said site at the time the order is placed by the customer. The customer acknowledges having read these conditions prior to his order.
Consequently, placing an order on the ATELIER-22B.COM site implies full acceptance of these conditions of sale by the customer
2- Object
The purpose of these general conditions of sale is to define the rights and obligations of the parties in the context of a distance sale of goods and services offered by the company ATELIER 22B SAS via its site ATELIER-22B.COM
3- Scope
These conditions govern the sale of products found on the ATELIER-22B.COM site on the day the order is placed by the customer. They apply to any purchase made on this said site, as long as the ATELIER-22B.COM store is online. They can be modified by ATELIER 22B SAS at any time.
4- Order
Capacity to contract
ATELIER 22B SAS reserves the right to refuse any Order from a Customer with whom a dispute exists or arises during the processing of an order, in particular a payment dispute.
Acceptance of the Conditions by the Customer
These conditions can be read directly on the ATELIER-22B.COM website.
At the Customer's request, they can also be sent by e-mail. The fact for the Customer to tick the box "I have read the general conditions of sale and I accept them" before validating his order automatically entails the express acceptance by him and without restriction or reservation of these Conditions. The Customer acknowledges by this act to have read and understood these Conditions and to accept them.
Placing the order:
The Customer can place his order with ATELIER-22B.COM via the internet 24 hours a day, 7 days a week.
Once the selection of products has been made, and the basket has been validated, the Customer must:
- identify themselves either by entering their strictly personal email address and password, or by mentioning all the information usually requested for online registration;
- indicate the information necessary for the delivery. This concerns in particular the precise delivery address as well as any restrictions on the accessibility of the place of delivery (building, digicode, etc.);
Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below.
In all cases, the online provision of the credit card number and the final validation of the order by the Customer will constitute proof of the order and payment of the sums for the products selected in the order. This validation is equivalent to signature and acceptance of all operations carried out on the ATELIER-22B.COM website.
Information provided when ordering
The Customer is responsible for the accuracy and completeness of the information in his Customer account and his order to ensure its proper processing. Thus, in particular, the Customer's address and the delivery address of the order are under his full responsibility. ATELIER 22B SAS cannot guarantee the consequences or be held liable for additional delivery times or additional delivery costs. The costs incurred by ATELIER 22B SAS resulting from errors in the information provided by the Customer will be borne by the Customer, in particular the costs of reshipping the order.
Order confirmation
An e-mail is automatically sent to the Customer to confirm the order taking, provided that the e-mail address indicated in the registration form does not contain an error.
5- Products
Product information and features
In accordance with Article L 111-1 of the Consumer Code, the company ATELIER 22B SAS endeavors to present as well as possible, on the technical data sheets of the products, the essential characteristics of the latter of which the Customer must be aware . company will do its best to ensure that the photographic representation of the products on the ATELIER-22B.COM website is as accurate as possible. It is nevertheless possible that the perception of the Product(s) does not fully correspond to the Product(s).
ATELIER-22B.COM offers products in natural materials (cotton). Slight variations in color or weaving irregularities are not subject to complaint as they are part of the artisanal technique.
Price
The prices are printed in euros. The price guaranteed to the buyer is the one displayed on the site at the time of purchase.
The price fixed at the time of purchase is firm and definitive. It does not include participation in delivery costs invoiced in addition and which will be indicated in the order confirmation.
For delivery within the European Union, the prices take into account the VAT applicable on the day of the order. They are therefore indicated including VAT.
No other customs duties or VAT will be payable for delivery within the European Union. Any change in the applicable rate may be passed on to the selling price of the products in the catalogue.
6- Payment
Payment of the full price is due upon ordering. It is made by credit card. The ATELIER-22B.COM site accepts credit cards, Visa and Mastercard and American Express. Payments via PayPal and Apple Pay are also accepted.
The customer guarantees ATELIER 22B SAS that he has the necessary authorizations to use the card payment method when taking the order.
ATELIER 22B SAS implements all necessary means to ensure the security and confidentiality of data transmitted online. To this end, the said company has chosen the SHOPIFY solution, a highly secure, fully guaranteed and secure payment tool.
This information transits encrypted on the secure server of our partner Stripe and cannot be read during transport on the network. The Customer notices that the transmission is encrypted and secure when the padlock symbol appears in the browser. Moreover, when placing the order, the Customer's bank details (card number, expiry date and cryptogram) are not displayed for the seller.
Transfer of ownership ATELIER 22B SAS remains the owner of the products delivered until they have been fully paid for by the Customer. The above provisions do not preclude, upon delivery of the Products, the transfer to the Customer of the risk of loss or deterioration of the products subject to retention of title as well as the damage they may cause.
7- Liability
ATELIER 22B SAS undertakes to describe with the greatest accuracy the products sold on the ATELIER-22B.COM website.
The products offered comply with the French legislation in force and the standards applicable in France.
ATELIER 22B SAS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the Customer to check with the local authorities the possibilities of importing or using the products he plans to order.
Furthermore, ATELIER 22B SAS cannot be held liable for inconveniences and damages relating to the use of the Internet network, such as, in particular, a break in service, the presence of computer viruses or external intrusions or more generally any case qualified as force majeure by the courts.
8- Delivery
Delivery zone
ATELIER 22B SAS delivers to all of the following countries:
France and European Union, Switzerland, and UK
World: USA, Canada
For orders outside the EU they are subject to any taxes and customs fees of the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid directly to the carrier upon delivery.
The customer is also responsible for checking the possibilities of importing the products ordered with regard to the law of the country of delivery. We recommend contacting the Customs Service for more information.
Means of delivery
The costs incurred depend on the country of destination, the weight and the total volume of the selected items.
The choice of carriers offered to the customer depends on the destination of the package, etc. on the weight and size of the package.
The costs and deadlines are indicated to the Customer before the final validation of his order.
Customer responsibility
ATELIER 22B SAS reminds you that it is the Customer's responsibility to inspect their package upon receipt in the presence of the delivery person and to immediately notify the carrier and ATELIER 22B SAS of any anomaly observed (shock, damaged package, delivery date not in accordance with the delivery service's normal deadlines). In the event that such mentions have not been made on the delivery slip presented to the Customer by the carrier, no complaint relating to the condition of the package(s) may be accepted a posteriori by the company ATELIER 22B SAS.
The products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and conformity of the information he provides to ATELIER 22B SAS, which cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike, particularly of the postal services and means of transport and/or communications).
9- Transfer of risks
The transfer of risks to the customer occurs as soon as the products are handed over by ATELIER 22B SAS to the carrier. The products travel at the risk and peril of the customer. It is the same in case of sending or return of products carried out free of port.
During the withdrawal period mentioned in article 11 below, the Customer is responsible for the goods as guardian. In case of deterioration or destruction of the product during the custody of the customer, the latter will suffer all the consequences.
10- Force Majeure
Are considered as cases of force majeure, in addition to those usually retained by the case law of French courts and tribunals, total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason whatsoever. , governmental or legal restrictions, computer breakdowns, blocking of telecommunications including networks and in particular the Internet.
ATELIER 22B SAS will make every effort to inform the customer of the status of the shipment of his package, but cannot be held responsible for any delays caused.
11- Right of withdrawal / return
The customer has, within 14 working days from the delivery of his order, a right of return, at his expense, for exchange or refund, of the products which do not suit him in accordance with article L 121 –16 of the Consumer Code.
If this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. The returned product must be in its original condition and packaging. It must not have been used, nor have undergone any deterioration, however minimal it may be, and be in a state of perfect cleanliness.
Return costs are the responsibility of the customer.
The products must be returned to the address indicated.
This right of withdrawal is exercised without penalties. Within a maximum period of 30 days from receipt of the product, the Customer will be reimbursed for the sums paid; The refund will be made according to the original method of payment.
12- Warranty
The Customer is informed that ATELIER 22B SAS is the manufacturer of the products presented on the ATELIER-22B.COM website within the meaning of law n°98-389 of May 19, 1998 and relating to liability for defective products. .
In the event of damage caused to a person or property by a defective product, only the responsibility of the manufacturer of the latter, for new products, may be sought by the Customer, on the basis of the information appearing on the packaging of the said product. product.
ATELIER 22B SAS cannot be held responsible for non-compliance with the regulations and laws in force in the receiving country.
13- Protection of personal data and electronic signature
Nominative and personal data:
Visitors or Customers of the ATELIER-22B.COM site have at any time a right to access, modify, rectify and delete data concerning them in application of article 34 of the law “Informatique et Libertés” of January 6, 1978.
When registering a visitor or placing an order from a customer, ATELIER-22B.COM is required to collect personal data, in particular their first name, last name, e-mail address, telephone number, date of birth, mailing address. When the Visitor or the Customer decides to communicate this personal data on ATELIER-22B.COM , he expressly gives his consent for the collection and use of this data in accordance with the legislation.
The Visitor or Customer may at any time modify his subscription through his personal account, or through the hypertext link appearing at the bottom of the newsletters received by e-mail.
ATELIER 22B SAS undertakes to effectively take into account changes to subscriptions and unsubscriptions to commercial e-mails distributed by it as soon as possible depending on the processing required.
The company ATELIER 22B SAS, within the framework of the General Data Protection Regulations which is the European framework concerning the processing and circulation of personal data, this information on which companies rely to offer services and products . This text covers all residents of the European Union. This law gives our customers the possibility of deleting their account by simple request to the following email address: contact@atelier-22b.com
Electronic signature :
The "validation click" constitutes an electronic signature. This electronic signature has between the parties the same value as a handwritten signature.
14-Intellectual property
All elements of the ATELIER-22B.COM site, whether visual, graphic, video or sound, are protected by copyright, trademarks or patents. They are the exclusive property of ATELIER 22B SAS. Consequently, the partial or total reproduction, on any medium whatsoever, of the elements making up the site and the catalog, their use and their provision to third parties are strictly prohibited.
Anyone with an Internet site wishing to place a simple link on their site directly to the ATELIER-22B.COM site must request authorization from ATELIER 22B SAS. An authorization given by ATELIER 22B SAS will in no way constitute an implicit agreement of affiliation and will in no case be given definitively. At the request of ATELIER 22B SAS, this link must be removed.
15- Entire Conditions
A change in legislation, regulations or a court decision rendering one or more clauses of these general conditions of sale null and void cannot affect the validity of these general conditions of sale.
Such a change or observation could in no way allow the customer not to respect these general conditions of sale. If a condition was not explicitly mentioned, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France.
16- Applicable law
These general conditions of sale are governed by French law. In the event of a dispute, only the French courts will be competent. In case of difficulty or complaint, the customer can contact ATELIER 22B SAS to find an amicable solution.
Such. +33(0)6 59 19 65 45/ contact@atelier-22b.com