Shipping policy

Delivery

Delivery zone

ATELIER 22B SAS delivers to the following countries:

France and European Union, Switzerland and UK

Worldwide: USA, Canada

Orders outside the EU are subject to taxes and customs duties in the country of destination. These costs and related formalities are the responsibility of the customer/consignee. They must be paid directly to the carrier at the time of delivery.

The customer is also responsible for checking whether the products ordered can be imported under the laws of the country of delivery. We recommend contacting the customs authorities for further information.

Means of delivery

Delivery costs depend on the country of destination and the total weight and volume of the items selected.

The choice of carriers offered to the customer depends on the destination of the parcel and its weight and size.

Costs and delivery times are indicated to the customer before the order is confirmed.

Customer responsibility

ATELIER 22B SAS reminds you that it is the customer's responsibility to inspect the parcel upon receipt in the presence of the delivery person, and to immediately notify the carrier and ATELIER 22B SAS of any anomaly noted (e.g. shock, damaged parcel, delivery date not conforming to normal delivery service deadlines). In the event that such remarks have not been made on the delivery slip presented to the Customer by the carrier, no claim relating to the condition of the parcel(s) may be accepted a posteriori by ATELIER 22B SAS.

Products are delivered to the address indicated by the Customer on the order form. The customer is responsible for verifying the completeness and accuracy of the information provided to ATELIER 22B SAS. ATELIER 22B SAS cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike of postal services and means of transport and/or communications).

Transfer of risk

The transfer of risks to the customer occurs as soon as the products are handed over by ATELIER 22B SAS to the carrier. Products travel at the customer's risk. The same applies to products sent or returned carriage paid.

During the withdrawal period mentioned in article 11 below, the customer is responsible for the goods as custodian. In the event of deterioration or destruction of the product while in the customer's custody, the customer will suffer all consequences.

Force Majeur

In addition to those normally accepted by the case law of French courts and tribunals, the following are considered to be cases of force majeure: total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason whatsoever, governmental or legal restrictions, computer breakdowns, blocking of telecommunications including networks and in particular the Internet.

ATELIER 22B SAS will do its utmost to inform the customer of the status of his parcel shipment, but cannot be held responsible for any delays.